Feb 3, 2023

Providing a Premier Customer Experience

Based solely on used car Verified Customer Ratings, guests say Smart Motors Used Cars provides a premier customer experience. This is the fourth year CARFAX has recognized dealerships around the country for exceptional customer service. The 2022 CARFAX Top-Rated Lifetime Dealers received an average of 4.5 stars out of a possible five.

CARFAX Recognition

“These dealers are being recognized by CARFAX consumers as the best of the best when it comes to building trust and transparency,” said Gregg Cleary, CARFAX Vice President of Dealer Business. “They truly set the bar high for customer care. CARFAX has more than 4.1 million verified ratings and reviews, and dealers earn the Top-Rated distinction strictly from that verified feedback. We want to make it easier for people looking to buy, sell or service a vehicle to know they’re in good hands at a Top-Rated dealer.”

Gregg Cleary - CARFAX Vice President
Gregg Cleary

A Tailored Used Vehicle Experience

“Making the buying process easy, informative and transparent is the name of the game,” said Justin Jackson, General Sales Manager for Smart Toyota and Smart Motors Used Cars. “Whether shopping online, in-person or a combination of both, consumers want their buying experience to be seamless, frictionless, and tailored to them. We are dedicated to making this happen for all of our guests and creating lifetime relationships along the way. Being a lifetime dealer means if purchasing a new Toyota, Used Vehicle, in for Service or needing assistance from our Body Shop or NOVUS Glass mobile windshield repair and replacement service, we are laser focus on providing a premier customer experience for all of our guests.”

Justin Jackson
Justin Jackson – General Sales Manager

Buying Used Cars with Confidence

Smart Motors Used Cars, located at 5710 Odana Road, carries a variety of pre-owned vehicles from Toyota, Honda, and Subaru, Chevy, Ford and Jeep. With their “Your Price” pricing philosophy, customer-centric approach, and complimentary SmartCare Maintenance Plan included with the purchase of a vehicle, guests are assured they are not only dealing with a reputable dealership, but are purchasing a quality used vehicle. Additionally, car buyers can look for Smart Motors Used Cars’ 2022 CARFAX Top-Rated Lifetime Dealer recognition on the CARFAX Vehicle History Reports provided to all consumers.

Smart Motors Used Cars
Smart Motors Used Cars Facility

About Smart Motors

Founded in 1908 by O.D. Smart, Smart Motors is one of the nation’s oldest automotive dealerships, is the mid-west’s largest hybrid dealer, is Wisconsin’s Largest Toyota Certified Used Vehicle dealer and one of Wisconsin’s largest volume new Toyota dealers. Located in Madison Wisconsin, Smart Motors is Wisconsin’s only two-time President’s Cabinet Award recipient from Toyota Motor Sales for superior customer service & sales volume. More about Smart Motors.

About CARFAX

CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX®; vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX®.
S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.