Selecting the Right Toyota Service Department in Madison, WI

September 11, 2026 · 16 min read

At Smart Motors Toyota, we know that maintaining your vehicle is crucial for navigating the distinct driving conditions of Madison, WI, and surrounding areas like Verona, Waunakee, Fitchburg, and Middleton. Whether you're commuting across the isthmus to the University of Wisconsin-Madison or tackling the snowy streets during winter, our certified service department is equipped to handle your Toyota's needs. With a focus on genuine parts and expert care, we ensure your vehicle remains reliable and safe, whether you're running errands downtown or heading out for a weekend at the lakes.

In a city where average commutes are around 20 minutes and seasonal weather can be unpredictable, driving a well-maintained Toyota-be it a fuel-efficient hybrid or an AWD SUV-means peace of mind on every journey. Our team is dedicated to supporting your mobility with quality service tailored to the local lifestyle.

Key Takeaways (TL; DR)

For residents of Madison, Verona, Waunakee, Fitchburg, and Middleton, choose a Toyota service center that meets your vehicle needs.

Certified Diagnostics: Using advanced diagnostic tools ensures accurate assessments of your Toyota, helping to prevent potential issues.
Digital Service History: Maintaining a digital record of service history enhances resale value and keeps your maintenance schedule on track.
Genuine Toyota Parts: Using original parts helps maintain the integrity of your vehicle and supports warranty coverage.
Expert Technicians: Toyota-trained specialists understand the intricacies of models like the RAV4 and Camry, providing tailored care.
Convenient Service Options: Features like online scheduling and loaner vehicles make it easier to fit maintenance into your busy life.
Transparent Estimates: Clear, upfront pricing fosters trust and helps you make informed decisions about your vehicle's care.
Local Expertise: Knowledge of Madison's unique driving conditions, from winter weather to busy Beltline traffic, can extend your vehicle's lifespan.

What Are the Core Benefits of a Certified Toyota Service Center?

Utilizing a certified Toyota service center ensures that your vehicle receives the highest standard of care, which is essential for maintaining its performance and value, especially for local drivers in Madison.

Genuine Toyota Parts: These parts are designed specifically for your model, ensuring proper fit and functionality, which helps maintain your factory warranty.
Trained Toyota Technicians: Our technicians possess specialized training in Toyota's technology, including advanced hybrid systems and safety features, ensuring expert service.
Comprehensive Service Records: Every service visit is documented in Toyota's national database, enhancing resale value and supporting warranty claims.
Exclusive Service Offers: Access to special maintenance programs like ToyotaCare, which includes complimentary maintenance for the first 2 years or 25,000 miles.

Choosing uncertified shops may lead to subpar repairs and increased risk of warranty voids, impacting your vehicle's reliability.

Certified vs. Non-Certified: What Is the Real Difference?

Toyota maintenance at Smart Motors Toyota.

Choosing between certified and non-certified Toyota vehicles has significant implications for Madison drivers. Certified pre-owned Toyotas undergo a rigorous 160-point inspection, ensuring reliability and quality, while non-certified options may not offer the same level of scrutiny or warranty support.

For instance, certified vehicles come with a 12-month/12,000-mile limited warranty, offering peace of mind during commutes across the isthmus. This matters when navigating Madison's unpredictable weather, as reliable performance is crucial for safe driving.

What Does ‘Toyota-Certified' Actually Mean?

A Toyota-certified dealership adheres to rigorous standards, ensuring that your vehicle receives expert care and genuine parts.

Ongoing Training: Technicians undergo continuous education on Toyota gas, hybrid, and electric systems.
Genuine Parts Only: All repairs utilize OEM parts, ensuring factory-backed reliability.
Specialized Diagnostics: Technicians have access to Toyota tools and technical service bulletins for accurate repairs.
Warranty Documentation: Services are meticulously documented to maintain factory and extended warranty coverage.
Customer Satisfaction Standards: Dealerships monitor feedback to uphold high service quality and responsiveness.

What Key Services Should a Top Toyota Service Department Offer?

A top-notch Toyota service department provides comprehensive care to ensure your vehicle performs at its best. This includes everything from routine maintenance to specialized repairs tailored for the unique driving conditions in Madison.

Here are the essential services you should expect from a leading service center:

Oil & Tire Care: Regular oil changes every 5,000-10,000 miles, tire rotations, and brake inspections aligned with Toyota's maintenance schedule.
Major Repairs: Advanced diagnostics for engine and transmission issues using OEM parts to maintain vehicle integrity.
Hybrid Maintenance: Specialized service for hybrid systems, including battery diagnostics and cooling system checks, addressing local eco-friendly driving demands.
Advanced Safety Features: Calibration and repair of Toyota Safety Sense features, crucial for navigating busy streets like University Avenue.
Brake Services: Comprehensive inspections, replacement of pads and rotors, and brake fluid maintenance to ensure safety during Madison's wintry conditions.
HVAC Services: Full diagnostics and repairs to keep your system running efficiently throughout the hot summer months.
Recalls & TSBs: Proactive checks and updates in line with Toyota's manufacturer guidance to keep your vehicle safe and compliant.
Express Service: Quick oil changes and minor repairs, ensuring you're back on the road without long wait times.

Express service options provide fast maintenance solutions, perfect for busy lives in Madison.

Does a Dealership's Technology Give It an Advantage?

For drivers in Madison, a dealership's advanced technology can significantly enhance the service experience. At Smart Motors Toyota, we utilize cutting-edge diagnostic tools specifically designed for Toyota vehicles, allowing for deeper diagnostics and more accurate calibrations. This means that whether you're driving a RAV4 or a Camry, you'll receive precise service tailored to your needs.

Our technology integrates seamlessly with digital records, which not only streamlines warranty claims but also helps maintain your vehicle's resale value. Additionally, features like online scheduling and real-time text updates keep you informed, making your visit smoother. For example, if you're navigating through traffic on Mineral Point Road, you can schedule your maintenance without skipping a beat, knowing your car is in expert hands.

In contrast, generic diagnostic tools often fall short, lacking the ability to address advanced driver-assistance systems (ADAS) or hybrid-specific issues. This can lead to missed problems that could affect performance and safety. By choosing a dealership like Smart Motors Toyota, you're opting for a service experience that prioritizes your vehicle's well-being and your convenience.

Comparison: Certified Toyota Service vs. Independent Repair Shops

Service Criteria	Certified Toyota Dealership	Independent Mechanic
Technician Training	Factory-certified with specialized Toyota training	General automotive experience
Parts Used	Genuine Toyota OEM parts exclusively	Aftermarket or used components
Warranty Protection	Follows Toyota warranty guidelines	Potential risks with parts and procedures
Technology Access	Access to Toyota's advanced diagnostic tools	Standard diagnostic equipment
Recall/TSB Updates	Directly linked to Toyota systems	Updates may be limited or unavailable

Why Does Driving in Wisconsin Require Special Attention?

Driving in Wisconsin, especially around Madison, brings unique challenges that necessitate awareness and preparation for local conditions.

Snow and Ice: Cold, snowy winters create hazardous driving conditions; ensuring your Toyota is equipped with winter tires enhances traction during lake-effect snow.
Congested Routes: The US-12 Beltline can become heavily congested, making reliable Toyota hybrids essential for efficient commuting.
Rural Roads: Winding rural routes around Waunakee require vehicles with good handling; Toyota's AWD models provide stability in unpredictable weather.
Seasonal Maintenance: Regular checks on brakes and batteries help prevent issues during hot summers, ensuring your vehicle remains dependable for errands to the Dane County Farmers' Market.
Local Wildlife: Increased deer activity in certain seasons calls for heightened awareness, making Toyota's safety features crucial for avoiding accidents.

How Can You Get the Most Out of Your Service Appointment?

Preparing for your service appointment ensures a seamless experience and helps your Toyota receive the attention it needs. Here's how you can maximize your visit.

Document any specific symptoms: Note down unusual noises, warning lights, or changes in performance to help technicians accurately diagnose issues.
Clear out personal belongings: Remove items from your vehicle to allow easy access for the service team, ensuring a more efficient process.
Bring the wheel lock key: If your Toyota has alloy wheels, having the wheel lock key on hand will speed up tire rotations and brake service.
Prepare questions in advance: Write down any queries about service recommendations or maintenance needs to ensure clear communication with the service advisor.
Review your vehicle's service history: Familiarize yourself with your Toyota's maintenance records, including warranty details, to discuss any relevant concerns.

What Are the Signs of a Trustworthy Toyota Service Department?

Expect a service department that prioritizes transparency, skilled technicians, and a commitment to quality care for your Toyota.

For drivers in Madison, finding a reliable Toyota service department means looking for certified technicians, such as those found at Toyota, who are equipped to handle everything from routine maintenance to complex repairs.

How Do You Know If a Service Center Is Reputable?

To determine if a service center is trustworthy, look for these critical indicators that ensure quality and reliability for your Toyota.

Certified Technicians: Look for a team with Toyota certifications, showcasing their expertise in handling your vehicle's specific needs.
Clear Estimates: A reputable center provides detailed estimates that outline parts and labor, so you know exactly what to expect.
Logged History: Ensure your service records are maintained in Toyota's system, which helps with future repairs and resale value.
Time-Saving Amenities: Services like loaner vehicles, shuttle options, and online scheduling enhance convenience for busy Madison drivers.

What Toyota Drivers Say Matters Most

For Toyota drivers in Madison, effective communication and convenience are essential for a seamless service experience.

Timely updates: Drivers appreciate real-time text notifications on service status, keeping them informed throughout the process.
Extended service hours: Availability of flexible scheduling, including evenings and Saturdays, fits busy lifestyles.
Transparent explanations: Service advisors who clearly outline repair options and processes build trust and confidence.
Hands-on demonstrations: Technicians who are willing to show replaced parts provide insight into the work done.

What Service Red Flags Should You Avoid?

When it comes to maintaining your Toyota, recognizing red flags can help you avoid subpar service. Here are some signs that might indicate it's time to seek a more reliable shop:

Unclear estimates: If you receive vague, lump-sum quotes without itemized details, it's a red flag. Transparency is key for understanding what you're paying for.
Lack of certifications: Ensure the technicians have visible certifications or training details. This is crucial for proper care of your Toyota.
High-pressure sales tactics: Be cautious of shops that push unnecessary services or repairs without proper diagnostics; trust should be built on honest assessments.
No documentation: If you leave without documentation for completed work, it can lead to issues down the line regarding warranties or service history.
Poor communication: If your service provider doesn't keep you informed about the status of your vehicle or the work being done, consider looking elsewhere.

What Questions Should I Ask a Toyota Service Manager?

Are Your Technicians Toyota-Certified?

Certification ensures that technicians are well-trained in the latest Toyota technologies and systems, which can lead to more accurate repairs.

Do You Use Genuine Toyota Parts?

Using OEM parts is essential for maintaining your vehicle's reliability and warranty coverage, ensuring it performs as intended.

What Diagnostic Tools Do You Use?

Advanced Toyota diagnostic tools allow for in-depth analysis and repairs, beyond what standard equipment can provide.

Do You Provide Written Estimates Before Starting Work?

Detailed estimates help you understand costs related to parts and labor, avoiding any unexpected charges.

How Long Will the Service Take, and Do You Offer Loaner Vehicles?

Understanding the timeframe and availability of loaners or shuttles can minimize disruptions to your schedule, especially for those commuting across Madison.

Will My Service History Be Logged and Accessible?

Keeping a centralized service record is beneficial for warranty claims and can enhance your vehicle's resale value.

What Warranties Are Provided on Repairs?

Inquire about the specifics of repair warranties, as reputable shops stand behind their work with written guarantees for parts and labor.

Quick Checklist Before You Commit

Before scheduling your next Toyota service, it's essential to ensure the dealership meets your expectations for quality and transparency.

Verify Toyota certifications: Check for Master Certified Technicians or Hybrid specialists.
Use genuine Toyota parts: Ensure only OEM parts are utilized in your service.
Request an itemized estimate: Get a clear breakdown of all expected costs before proceeding.
Inquire about diagnostics: Ask if they utilize Toyota's MVCI diagnostic tools for precise assessments.
Check service logging: Confirm that all work will be recorded in Toyota's database for warranty purposes.
Loaner vehicles: Ask if they provide loaners or shuttle services to accommodate your needs.
Read reviews: Look up recent customer feedback regarding service quality and communication.
Warranty coverage: Clarify the warranty details for parts and labor after service is completed.

Frequently Asked Questions (FAQs)

How far in advance should I book an appointment at Smart Motors Toyota?

Smart Motors Toyota recommends booking your appointment at least a week in advance to ensure you secure your preferred time slot.

What should I do if my appointment time is not honored?

If your appointment is not honored, Smart Motors Toyota's team will assist you in rescheduling and addressing any concerns you may have.

Are there peak times to avoid when scheduling service?

Yes, scheduling service early in the morning or during weekends can help you avoid peak traffic and wait times at Smart Motors Toyota.

How can I check the status of my service appointment?

You can check the status of your service appointment by contacting Smart Motors Toyota directly, where our team will provide you with updates.

What community initiatives does Smart Motors Toyota support?

Smart Motors Toyota is actively involved in community initiatives, partnering with organizations like GiGi's Playhouse Madison and Czar's Promise to give back to local causes.

How does Smart Motors Toyota ensure a customer-first experience?

With over a century of experience, Smart Motors Toyota prioritizes guest satisfaction through transparent operations and has earned top accolades like Toyota's President's Cabinet Award.

About Smart Motors Toyota

At Smart Motors Toyota, we take immense pride in serving drivers across Madison, Verona, Waunakee, and the surrounding South-Central Wisconsin communities as one of the nation's oldest automotive dealerships. Founded in 1908 and serving as Wisconsin's very first Toyota dealer since 1966, our team brings over a century of proven expertise and deep-rooted industry authority to every guest interaction. Our unwavering commitment to guest satisfaction and operational excellence has earned us Toyota's elite President's Cabinet Award-a top 1% honor nationwide-along with the Toyota CustomerFirst Advisory Board Award and decades of consecutive "Best of Madison" honors. Beyond providing expert auto care, hybrid vehicle leadership, and sales, we are deeply invested in giving back locally through impactful partnerships with community organizations like GiGi's Playhouse Madison and Czar's Promise. Whether you are seeking authoritative maintenance advice or shopping for a new vehicle, our decades of recognized experience guarantee a transparent, customer-first experience tailored to your driving needs.

Finding the Top Toyota Dealer in Madison, WI: A Comprehensive Guide

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Exterior arial photo of Smart Toyota Dealership in Madison WI

Jan 10, 2024 in Madison Toyota Dealer

Anderson Family to Purchase Smart Motors, Continuing Legacy of Family Ownership in Madison

After 115 years, 28 different vehicle franchises and three generations of Smart family ownership, President/CEO J.R. Smart is handing his family's legacy to a new owner. Madison's Smart Motors, founded in 1908, making it one of the longest-running automotive dealerships in the United States, has selected the Anderson Family of Omaha, Nebraska, to continue its long legacy of service to its clients and the community. The sale is effective January 8th. Anderson Family History The Anderson Family entered the automotive business in 1957, when Tal Anderson started working part-time at Baxter Chrysler-Plymouth in Omaha. Tal's work ethic and common sense caught the attention of Johnny Baxter, who eventually made Tal a partner and ultimately sold the dealership to Tal Anderson in 1983. The Andersons retained the Baxter name, both out of respect for Johnny Baxter and understanding the value of continuity in business. That history of honoring the past and service the community made Baxter Auto Group the right owner for Smart Motors. The two families, the Smarts and the Andersons, have much in common, including multigenerational ownership and navigating their way through many obstacles, including gas shortages, wars, a pandemic and supply chain interruptions. "I celebrated my 52nd anniversary at the dealership earlier this year," said Smart. "And while my time is sunsetting at the helm of our family business, I had to ensure my teammates and the communities we serve were well cared for." J.R. Smart The Anderson family has deep roots in the automotive industry and a solid reputation in the communities they serve. "I could have sold the dealership to any number of organizations," said Smart, "but I chose Mickey Anderson and the Baxter Auto Group. Commitment to quality, customer satisfaction and the continuous improvement are our core values and I'm confident they will continue to build off what our family has created since 1908." "We are so pleased, and humbled at the opportunity to carry on the legacy and work of the Smart Family in Madison," said Mickey Anderson. "To build upon that history and commitment to quality is a challenge that we welcome and will be diligent every day to carry on this great tradition." Mickey Anderson, President Baxter Auto Group "At Toyota, we wish Baxter Auto Group a successful entry into the Madison market. They've already proven to be a valuable partner with Toyota dealerships in Colorado, Kansas and Nebraska," said Shane Sizemore, General Manager, Chicago Region, Toyota Motor North America. "We also want to thank the ownership at Smart Toyota for nearly 60 years of automotive excellence. During this time, three generations of Smart family members helped grow the Toyota brand in south central Wisconsin, though award-winning sales, service and extraordinary community involvement. They epitomized Toyota's mantra of 'respect for people' by providing exceptional customer service." Smart Family Legacy The history of the Smart Family's involvement in the automotive industry is a very interesting story. "It seems like every decade or so something throws a wrench into the works," said Smart. "I'd say the very first hurdle my grandfather's new business had to overcome was a lack of inventory... and the cost of a new car." The first car founder O.D. Smart, J.R.'s grandfather, sold was an Apperson Jackrabbit, which he sold out of his father's livery in Waukesha. The Jackrabbit was build by hand, and the car sold for $5,000, which is around $155,000 in 2023 dollars. While the Model T continued to be very popular, Smart Motors sold smaller brands such as Studebaker, Packard, Crosley and Hudson. O.D. Smart focused on educating the community on cars, resulting in him becoming a spokesman of sorts and was often quoted as a "Specialist" in Madison on topics like proper care and general maintenance. That place of prominence continues for Smart Motors to this day. "Starting in 1925, my grandfather's business started to thrive," says J.R. "The business was now in Madison, which made it a central point for people from Chicago, Milwaukee and Minneapolis. Smart Motors was doing quite well." Then in 1929, the stock market crashed, and over the next three years, car sales fell by 75%. Through hard work and ingenuity, O.D. Smart managed to be the only one of the 14 car dealerships in Madison to avoid declaring bankruptcy in the 1930s and 1940s. He accomplished this by moonlighting as a machinist at a local factory to keep the lights on at this dealership. Having survived the Great Depression, O.D. Smart faced a new challenge. World War II. This meant no inventory, as there were no cars manufactured for the public between 1942 and 1945, with all steel and manufacturing capacity being used for the war effort. Again, O.D.'s hard work and creativity kept his dealerships operating during this most difficult of times. Following rapid change in the auto industry in the 1950s, James "F.J." Smart took control of Smart Motors in the 1960s. His ingenuity led to what turned out to be a pivotal decision for the business and the family: Smart Motors became Wisconsin's first Toyota dealer in 1966. "My father was just as innovative as he took a chance on a number of unknows in the automobile industry," said J.R. "He was always able to anticipate the need for a new product or service and make the correct decision." F.J. Smart's decision to partner with Toyota in 1966 paid enormous dividends in the 1970s, when America found itself in a lengthy oil crisis, driving up the price of gasoline and ending Americans' long love affair with very large, gas-guzzling vehicles. Toyota had been a relatively unknown, fuel-efficient brand. The energy crisis drove more demand for more efficient cars, with Toyota taking a prominent role in filling that demand. The Smart and Anderson Families share a long history of community involvement and support. The Smart Family's legacy in Madison included deep involvement in the American Red Cross, the University of Wisconsin Carbone Cancer Research, American Family Children's Hospital and the Susan G. Komen pink lights in October project. The late Tal Anderson founded the Children's Scholarship Fund of Omaha, which provides tuition for at-risk youths who otherwise would not be able to attend private schools. The Anderson Family continues its support of that organization to this day, in addition to its support of a wide range of charities, including The United Way, Chambers of Commerce, Economic Development Initiatives, as well as primary, secondary and higher education. About Baxter Auto Group Baxter Auto Group is one of the nation's leading automotive retailing groups, operating 21 automotive retail stores across the Midwest and Mountain regions and representing nine of the nation's top automotive brands, including Toyota, Lexus, Mercedes-Benz, INFINITI, Audi, Honda, Subaru, Volkswagen and Ford. Additionally, Baxter takes special pride in being a remarkable employer and supporting efforts to build stronger communities, showing gratitude for all the community has done to support its operations throughout the years.

Dec 12, 2020 in Madison Toyota Dealer

Bring It to the Smart Toyota Dealership: 5 Services You Can Count on

Purchasing a Toyota means you're the proud owner of a vehicle that is built to last while delivering the smoothest most enjoyable ride possible. And when it comes time to bring your car in for service, the trained professionals at Smart Toyota are there to make sure you and your car get the VIP treatment you both deserve. Our mission is simple, to ensure your car runs as perfectly as it did the day you drove it off the lot. Courtesy Oil Changes more At Smart Toyota, you're more than just a customer, you are a valued member of the Toyota community. And to show our appreciation, Smart Toyota gladly offers complimentary oil changes on new car purchases for the first two years/25,000 miles. Getting your oil changed at the appropriate time reduces harmful friction between your engine's moving parts, allowing your Toyota to run optimally. We only supply your vehicle with high-quality motor oil that helps to remove impurities while it lubricates. Brake Service Your brakes should function flawlessly at all times for obvious reasons, and there is no better place to have your brakes serviced than at Smart Toyota in Madison, WI. Our trained Toyota technicians will help determine how safe your brakes are, as well as the surrounding components such as brake rotors. This level of expertise can help save you money in the long run by spotting and preventing potential wear and tear signs before they occur. Tire Service Your tires are what connect your vehicle to the road and having tires that properly grip the road is monumentally important for the safety of you and your passengers. Our specialized technicians will give you a full analysis of your tires and current tread level and inform you of whether or not it is time to change them. You can also count on tire rotation, pressure, and balancing as part of this very important service. Smart Toyota Certified Parts All cars need a new part once in a while and this also applies to a great car like your Toyota. If you need a part replaced, your first and only destination should be your authorized Smart Toyota dealership. Aftermarket parts are not put through the same rigorous testing and certification process that Toyota's are. This means when things go wrong with an aftermarket part, there is no one to hold accountable. Friendly and Professional Team At Smart Toyota, we pride ourselves on building strong relationships with loyal customers. When you bring your vehicle in for service, you'll be met with a level of courtesy and professionalism that reminds you that you made the right choice by purchasing a Toyota from us. Whether you're meeting with a salesperson, manager, or service technician, you'll be greeted with a smile and a genuine desire to exceed your expectations. There are plenty of reasons why you should trust us with an investment as important as your vehicle. If you want to join this amazing community, visit Smart Motors Toyota today to view our incredible selection of new and certified pre-owned Toyota vehicles!

Sep 23, 2022 in Driving Safety

New Vehicle Safety Features Keep Drivers, Passengers and Pedestrians in Focus

Today's Vehicle Safety Features Ginger Blum, an employee with the Wisconsin Department of Motor Vehicles, is no stranger to what people have to say about the vehicle safety features that are equipped on many of today’s newer vehicles. But it wasn’t until a recent vacation to Orlando FL, she found out for herself just how powerful these life-saving technologies can potentially be. “My 14-year old daughter and I had been planning a Disney vacation for a long time,” says Blum. “I wasn’t nervous about flying, but I knew once we landed we would need a car. I’d heard horror stories about Orlando traffic so the thought of driving in a foreign city alongside other clueless tourists had me a bit scared.” Despite her trepidation, Blum did rent a car. She was told by the rental agent the car she was getting had “tons of safety features.” Blum assumed it meant anti-lock brakes, a car alarm and perhaps front and side airbags for both driver and passenger. She was in for a major surprise. “I was shocked at what this car could do!” she says. “Just from our relatively short ride from the airport to the hotel, I first became aware of blind spot indicator lights in the side mirrors. Then at one point I accidently began to drift into another lane, but then I felt the steering wheel nudge me back into the center of my own lane! It was a little weird, but amazing.” Another feature Blum encountered as she and her daughter made a day trip to the Gulf Coast was the dynamic cruise control, which adjusts the car’s speed to help the driver maintain a safe distance from the car in front of him or her. “I know there were lots of other safety features that thankfully didn’t come in to play, but the ones that did made driving so much less stressful,” says Blum. “It made me want to immediately upgrade to a newer vehicle as soon as I got home.” Vehicle Safety Sense Justin Jackson, Sales Director here at Smart Motors in Madison says he not only hears stories like Blum’s all the time, but on a regular basis he gets to witness people’s overwhelmed reactions when they test drive newer models. Justin Jackson - General Sales Manager “Almost all the new Toyotas we offer come equipped with ‘ Toyota Safety Sense (TSS),’” he says. “TSS is a package of onboard safety features that are constantly running to keep drivers and their passengers as safe as possible while they’re on the road.” Toyota Safety Sense (TSS) Pre-Collision. Auto High Beams. Dynamic Radar Cruise TSS – as well as safety systems employed by other vehicle manufactures - includes features like a pre-collision system with pedestrian detection, a lane departure alert, automatic high beams, dynamic radar cruise control, and road sign assist. All of these safety features and more now come standard not only on Toyotas but on newer vehicles from a wide array of manufactures. “These advanced systems monitor driving conditions in amazing ways,” says Jackson. “It would be great if they never had to react to potentially dangerous stimuli, but let’s face it, we all have had our share of near-misses!” Jackson says a coworker recently learned first-hand just how well these new safety features work. "My coworker’s wife was driving on the beltline, which is an exercise in defensive driving to begin with,” Jackson says. “He was riding shotgun. Suddenly a car weaved in front of them and the pre-collision system gave off an alert and the system kicked in to slow the car down to avoid a mishap. While the driver – prompted by the alert - applied the brakes quickly, the monitoring system actually beat her reaction time.” Jackson says the blind spot monitoring mirrors have helped to avert many close calls, and is probably the most relied on safety feature. “They’re very prevalent in many makes and models. I hope very soon they become standard features because they truly prevent thousands of accidents.” Safety Experts Praise Blind Spot Monitors With nearly 10 percent of vehicle accidents being lane-changing crashes, blind spot monitoring mirrors can be a very useful tool. The Insurance Institute for Highway Safety (IIHS) reported that blind spot monitoring reduced lane-changing accidents by 14%. Moreover, it reduced injuries from lane-changing crashes by 23%. While the entire safety system can be turned off, Jackson says using them as a precaution is the ideal option. While TSS and other manufacturers’ safety systems are definite assets to drivers, passengers, and pedestrians, Jackson says, “drivers still need to rely on their own senses whenever they get behind the wheel.” About Smart Motors Smart Motors was founded in 1908 by O.D. Smart and is one of the nation’s oldest automotive dealerships, is the mid-west’s largest hybrid dealer and one of Wisconsin’s largest volume Toyota dealers. Located at 5901 Odana Road, Smart Motors is Wisconsin’s only two-time President’s Cabinet Award recipient from Toyota Motor Sales for superior customer service & sales volume. Dealership history.