Feb 16, 2022

Customers Love Smart Motors Used Cars based on Verified Customer Ratings.

Smart Motors Used Cars, 5710 Odana Road in Madison Wisconsin, is being recognized in the third annual CARFAX Top-Rated Dealer Program. The 2021 CARFAX Top-Rated Dealers received an average of 4.6 stars, out of a possible five. This elite group of dealers is being celebrated for their exceptional customer service and overall commitment to providing the best possible buying experience for their guests.

Verified Customers Reviews

“CARFAX has nearly 3.3 million verified customer ratings and reviews,” said Gregg Cleary, CARFAX Vice President of Dealer Business. “This isn’t an ‘everyone gets a trophy situation’; we are recognizing truly the best of the best when it comes to remarkable service and customer care. These dealers were selected based solely on verified reviews from their actual customers.”

Local Dealer Recognized

Smart Motors Used Cars has been among the honored dealers since CARFAX began recognizing exceptional dealers three years ago. “Commitment to quality, customer satisfaction and continuous improvement are our core values”, said Justin Jackson, General Sales Manager at Smart Motors. “Providing our guests with a defect-free experience, timeliness in response to questions and inquiries, a consistent & transparent buying process, and above all, a caring attitude toward our guests’ needs is what our team does best”, noted Jackson.

Justin Jackson General Sales Manager Smart Motors
Justin Jackson General Sales Manager

You can look for Smart Motors Used Car’s 2021 CARFAX Top-Rated Dealer recognition on the CARFAX Vehicle History Reports they provide to their customers.

Building on the Customers Experience

Since opening their new Used Vehicle facility at 5710 Odana Road nearly three years ago, Smart Motors Used Cars has upped their vehicle selection and sales volume, while at the same time, revving up their customer experience and overall customer satisfaction to a whole new level. From Toyota Certified Used Vehicles and vehicles for under $15,000, to offering cars, trucks, SUVs and min-vans from Honda, Subaru, Ford, Jeep, Chrysler, GMC and Chevrolet, Smart Motors Used Cars offers something for everyone. Beyond the vehicles themselves, Smart exclusively offers Smart Originals, includes a SmartCare Maintenance Plan with the majority of vehicles offered for sale and most recently is now offering to purchase vehicles directly from the general public via their Smart Buys Cars program.

About Smart Motors

Smart Motors was founded in 1908 by O.D. Smart and is one of the nation’s oldest automotive dealerships, is the mid-west’s largest hybrid dealer and one of Wisconsin’s largest volume Toyota dealers. Located at 5901 Odana Road, Smart Motors is Wisconsin’s only two-time President’s Cabinet Award recipient from Toyota Motor Sales for superior customer service & sales volume. For more information about Smart Motors, visit their history page.

About CARFAX

CARFAX, part of IHS Markit (NYSE: INFO), helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. Based in London, IHS Markit is a world leader in critical information, analytics and solutions